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Building Elite Customer Service if Men are from Mars & Women are from Venus, Where are my Buyer and Seller from?

February 13, 2023 9:30 AM - 12:30 PM (EST)

Description

3 CE

The first step to running a successful business is figuring out what your customer needs and how best to give it to them. In this class we delve into the mind of who our customers are and what they need. Not just what they think they need, but things they don't even realize they need. Successful businesses meet customers' needs better than their competitors. Most agents do not recognize what the customer really wants and for this reason they lose the potential lifelong loyalty, and repeat customers they could be developing. Don't let the opportunity to stand out in your industry and develop a real competitive advantage pass you by.

This course is included in the Building Your Busines Education Pass. If you are already registered for the education pass, you Do Not need to register separately for this class.

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Contact Information

REALTORS® Association of Lake & Sumter Counties
Name: Alisha Kissee Garcia
Phone: 3523433003
Email: alisha@ralsc.org

The first step to running a successful business is figuring out what your customer needs and how best to give it to them. In this class we delve into the mind of who our customers are and what they need. Not just what they think they need, but things they don't even realize they need. Successful businesses meet customers' needs better than their competitors. Most agents do not recognize what the customer really wants and for this reason they lose the potential lifelong loyalty, and repeat customers they could be developing. Don't let the opportunity to stand out in your industry and develop a real competitive advantage pass you by.

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